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ORDERS & SHIPPING ORDERS & SHIPPING

ORDERS & SHIPPING

USE & CARE USE & CARE

USE & CARE

MATERIALS MATERIALS

MATERIALS

PARTNER & OTHER PARTNER & OTHER

PARTNER & OTHER

CONTACT US CONTACT US

CONTACT US

ORDERS & SHIPPING

We now ship directly to Canada! Thank you to all of our Canadian friends who were so patiently waiting for this moment to happen. Here is all the info you need to know if shipping to a Canadian address:

- We ship via DHL, and the final delivery will be made by Canada Post. Orders will ship in 1-3 business days, and take about 4-12 days to make final delivery from there. We don't offer expedited shipping options at this time.

- We will be covering all duty charges incurred for your shipment, so your shipment will be automatically delivering duties paid! You will be charged taxes upon checkout. so your order should breeze right through customs and deliver right to your door.

- We can't ship to Quebec at this time, nor will our site be offered in French translations, but we look forward to doing so in the future.

Orders will ship in 2-4 days, and take 4-12 days transit time from there. We thank you for your patience!

Be on the lookout for a shipping confirmation email from us with your tracking number when your order is on its way. Please reach out to our customer support team if you have specific questions!

We apologize for any shipping carrier delays during this time.

Unfortunately, we can't cancel an order once it is placed. But, we're happy to help out with the return process. Please reach out to us for help from here!

Unfortunately, we can't change or cancel an order once it is placed. But, we're happy to help out with the return process or another solution, so please reach out to us!

Thank you for your recent order! Please check your email inbox for an order confirmation email from us where you can view your order status via the link provided! If you have a Stasher account with us, you can always login to your account on our site and view your latest order details. Reach out to us via the contact form above if you have any other questions!

We're sorry this happened! We are happy to help, just reach out to us via our contact form above. Make sure to keep the damaged Stasher bag so we can send you a prepaid return label for our upcycling program.

Thanks for asking! In an effort to reduce our footprint, all Stasher bags are shipping package-free from our site! We don't resell returned Stasher bags, so rest assured your bags are new and unused. If you're gifting Stasher bags away, checkout this printable informational insert for your lucky giftees!

Great question! We have tons of ideas. Check out our blog for recipes and other fun uses for your Stasher bags!

We ship with various ground carriers! Standard shipping takes between 6-12 days to arrive on average. If your order is headed to an address only deliverable by USPS, our system will automatically route it to ship with them.

No problem! Just place your order with your correct address, and our system will make sure to ship your order via USPS automatically.

We only ship to Canada at the moment but we are working on offering shipping to other international countries in the future. In the meantime, here are some international retailers in these markets:

Australia: Stasher AU, Nourished Life, shop naturally

UK: Ecowarehouse, Selfridges&Co., Healthnut Shop, Kitchen Warehouse

Check out our store locator for all of our awesome retailers around the country!

We would love to know your thoughts! Please email us via the contact form from above, and we will send over a prepaid return label if your order was placed in the last 30 days. If your order was placed more than 30 days ago, please still reach out to us so we can help and give return instructions.

We responsibly upcycle damaged Stasher bags, so please reach out to us through the contact us form and we will send over a prepaid return label. We thank you for keeping Stasher bags out of our oceans and landfills!

We do! When you add an item to your cart, a sliding mini-cart will pop up on your right hand side. On this sliding cart window, you will see the options to either add a gift note or gift wrap to your order. Our gift wrap option is $5 and the order will come wrapped in a reusable drawstring Stasher gift wrap bag!

USE & CARE

Stashers are dishwasher friendly, top or bottom rack! Just place your bag open and facing downward on a few of the dishwasher spokes. You can also handwash your Stasher bags with soapy water and a bristle brush. We recommend flushing the seal out with water after each use to make sure to clean out any lingering food.

The possibilities for your Stasher bag are endless! You can use your Stasher for snack storage, freezing, oven cooking, microwaving, even boiling! Stashers are also the perfect partner for carrying toiletries, power cords, school supplies - you name it. They make a handy ice pack too!

The short answer is no. We advise against turning your Stasher inside out, as this can damage the seals and implicate your bag's integrity over time. If you're looking for tips on how to give your Stasher an extra great clean, check out this super helpful blog post!

Stand-Up Mega
Dimensions: 9.5 x 8.25 x 4.75 in / 24.1 x 21 x 12.1 cm
Volume: 104 fl oz. / 3077 mL
Tare Weight: 5.7 oz / 163 gm

Stand-Up Mid
Dimensions: 8.5 x 7 x 3.5 in / 21.6 x 17.8 x 8.9 cm
Volume: 56 fl oz. / 1656 mL
Tare Weight: 4.5 oz. / 128 gm

Stand-Up Mini
Dimensions: 7.5 x 5.75 x 2.5 in / 19.1 x 14.6 x 6.2 cm
Volume: 28 fl oz. / 828 mL
Tare weight: 3.3 oz. / 94 gm

Half Gallon
Dimensions: 8.5 x 10.25 x 1.5 in / 21.6 x 26 x 3.8 cm
Volume: 64 fl oz. / 1893 mL
Tare weight: 4.2 oz. / 119 gm

Quart
Dimensions: 8.75 x 7.5 x 1.5 in / 21.6 x 19.5 x 3.8 cm
Volume: 40 fl oz. / 1182 mL
Tare weight: 4.4 oz / 125 gm

Sandwich
Dimensions: 7.5 x 7 x 1 in / 19.1 x 17.8 x 2.5 cm
Volume: 28 fl oz. / 828 mL
Tare weight: 2.7 oz. / 77 gm

Snack
Dimensions: 7.5 x 4.5 x 1 in / 19.1 x 11.4 x 2.5 cm
Volume: 12 fl oz. / 355 mL
Tare weight: 2.1 oz. / 60 gm

Go
Dimensions: 5 x 8.5 x 1.5 in / 12.7 x 21.6 x 3.8 cm
Volume: 18 fl oz. / 532 mL
Tare weight: 3.1 oz / 89 gm

Pocket
Dimensions: 3.5 x 4.5 x 1 in / 8.9 x 11.4 x 2.5 cm
Volume: 4 fl oz. / 118 mL
Tare weight: 1.5 oz / 43 gm

Stashers are microwave-safe! Just leave the seal of your bag partially open to allow steam to vent, and you're good to go. We also recommend allowing your Stasher to cool off before handling!

The best way to open your Stasher bag is to hold your thumbs flat over each side of the seal, and gently roll each side downward and away from each other. To close your bag, express the excess air from your Stasher and then pinch the seal shut!

Sometimes Stasher bags need a little more drying time once they are washed by hand or in the dishwasher. We recommend using any non-sharp kitchen items to stand your bags on, including other bottles, cups, or paper towel holders. Our team also likes to use handy “pot lid organizers” to do the job! Here are some of our favorite drying racks from IKEA, Target, The Container Store, and MightyNest! Just make sure to not turn your bag inside out when drying. You can always use a clean cloth as well!

When cooking with your Stasher in the oven, make sure to place it on an oven-safe sheet or pan, and keep the heat below 425 degrees Fahrenheit or 218 Celsius. You'll also want to leave the seal partially open for steam to vent, and allow your Stasher to cool off before handling again!

Yes, you can definitely freeze your bag! Make sure to express the excess air from your Stasher before sealing, and avoid placing your Stasher near any sharp edges or corners in your freezer.

Yes you can! Stashers are totally safe to freeze and defrost meats in given their antimicrobrial properties - afterwards, you can simply place in your dishwasher or hand wash as usual.

Stashers are great for Sous Vide cooking! Here are some super simple instructions for using your Stasher to Sous Vide:

Place your ingredients in the bag, then seal the bag, leaving a 2-inch opening anywhere on the seal. Then slowly submerge your bag in water, the pressure of the water on the outside of the bag will push out any excess air and create a vacuum-like tight seal around your food. Once you have the bag almost fully submerged, pinch the seal completely closed to avoid any air coming in.

You can write on Stashers with dry erase and chalk markers! Writing on the backside of your Stasher bag will mark better than the front clear side, and even more so when the Stasher bag is dry. Then you'll just need to hand wash when done. We find that sponge usually works best with warm soapy water!

If your Stasher is ever damaged, there are tons of non-food ways to repurpose them, like storing electronic chords, cosmetics, tool parts, etc. If you think your Stasher bag is too damaged to reuse, we'll help you upcycle it! Just reach out to our customer support team at wave@stasherbag.com or write in via the contact form below and we will send you a prepaid shipping label to send the bag back to us!

If a brightly colored food left its mark on your Stasher bag, there's no need to panic! You can sun bleach your bag by leaving it in direct sunlight for an afternoon or two, and the UV rays will get to work on lifting those stains. Cool, right? Wash as usual afterwards and you'll be good to go.

Luckily Stasher silicone doesn't have a smell itself, but sometimes outside odors can linger. If this happens, there are a couple of options to try that should do the trick! 1. Bake your Stasher on an oven-safe pan at 350 degrees Fahrenheit for about 8-10 minutes. Allow your Stasher to cool before handling again! 2. Soak your Stasher in about 1/4 cup vinegar, hot water, and salt for about an hour. Then just clean as normal afterwards!

This can happen if food is left in the seal for long period of time, so we recommend cleaning the seal after each use to prevent this from happening altogether (straw cleaners work great!). One way is to hold the seal and its grooves open directly under the faucet. If you have a second set of hands, one of you can hold the seal open while the other scrubs it with a bristle brush or toothpick. You can also boil your Stasher in water and a quarter cup of vinegar before using a brush (just be careful when handling a hot bag!).

While Stasher bags are strong, they can still be damaged by sharp edges or corners. Try to keep your Stasher bag away from anything sharp, as this could puncture the material.

For cleaning your bags, we've found that bristle brushes work great! Straw cleaners are especially great for getting those smaller spots of the seal and cleaning out any lingering debris. Just make sure to not turn your Stasher bags inside out as this can damage the integrity of the bag over time!

If you don't think you can repurpose your Stasher in your home for other non-food things, our customer support heroes are happy to help you return your bag for upcycling. Reach out to us at wave@stasherbag.com or via the contact form below and they will send over a prepaid shipping label to send it back to us!

Hey, it happens! First your homework, now your Stasher bags. A few Stasher pups are in this camp as well. The good news is that Stashers can be repurposed for tons of non-food related uses, such as holding power cords, cleaning products, school supplies - the list goes on! If you think your Stasher is too damaged to reuse, reach out to our customer heroes at wave@stasherbag.com or through the contact us form below and they'll be happy to send over a prepaid shipping label for the damaged bag!

We responsibly upcycle damaged Stasher bags, so please reach out to us through the contact us form below or at wave@stasherbag.com and we will send over a prepaid return label. We thank you for keeping Stasher bags out of our oceans and landfills!

MATERIALS

While Stasher bags are not biodegradable, our platinum silicone is designed to stand the test of time — they should not be disposed of at anywhere near the rate of single-use plastics. But, if you should ever need to retire a Stasher bag, reach out to us at wave@stasherbag.com or fill out the contact form below so we can send you a prepaid shipping label to send the bag back to us!

We responsibly upcycle damaged Stasher bags, so please reach out to us through the contact us form below or at wave@stasherbag.com and we will send over a prepaid return label. We thank you for keeping Stasher bags out of our oceans and landfills!

Our Stasher bags are designed in California and made responsibly in China. We have a long-standing partnership with our factory team, who shares our commitment to the well-being and safety of the people who make our high-quality products, as well as to the health of our planet for generations to come.

Stashers are made of platinum silicone, and each bag can be reused for years and years. The cost of our materials, along with our social and environmental commitments, are all reflected in our pricing. If you're new to Stasher bags, try starting out with one or two bags at first and see just how versatile they can be!

Platinum silicone is made primarily from sand (silica) & oxygen and contains no added fillers, polymers, or by-products. Stasher bags are completely non-toxic, and can be safely subjected to heat without the worry of toxic chemicals leaching into the bag’s contents. We regularly test our material sourcing and are proud to say that we not only comply with FDA standards but also pass stricter EU food-grade standards, yay! EU food standards do not allow any silicones with fillers to come into contact with food.

Stashers are made exclusively with food-safe colorants to achieve their material colors, which pass FDA testing and all requirements in the US, as well as Canada, Europe, and other countries!

This is actually not glue you are seeing, but just a liquid form of the same silicone material that makes up your bag! This silicone has just escaped the seal during its' making, and luckily will in no way affect the functionality of your Stasher bag.

Here is a link to our patent page! Please reach out to us directly if you have any questions.

PARTNER & OTHER

Great question! The best way to stay up to date with any upcoming sales or discounts is to follow us on social media. You can also sign up for our newsletter on our website (located at the bottom of this page here too!)

If a certain Stasher style or color is out of stock, you can choose to be notified via email when that item is back in stock!

Yes, Stasherbag.com is completely secure. Your privacy and security is very important to us!

You bet - we are always working on new things! Feel free to reach out to us if you have any feedback, and please sign up for our newsletter to be the first to know when anything new is released.

We sure do! Our affiliate program is designed to support the flow of information to communities you care about. By signing up as a Stasher Wavemaker you'll be granted exclusive access to photos, content, and contests to inspire your community. We donate a portion of every Stasher sold straight to high-impact nonprofits like Surfrider and 5 Gyers, that are dedicated to preserving and rehabilitating our oceans. Sign up at stasherbag.com/wavemakers

Amazing! Go ahead and submit our wholesale application and the right person will get back to you.

We are happy to help! Please use our contact us form above and select wholesale as your drop down reason.

We’re always happy to discuss creating custom Stasher bags for retailers. Please reach out to us with our contact form above if interested.

1310 63rd St, Emeryville, California 94608, US

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