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ORDERS & SHIPPING
USE & CARE
MATERIALS & SOURCING
ACCOUNT & PARTNERSHIPS
ORDERS & SHIPPING
For our Squad members in the US, we ship with a few ground couriers — primarily UPS. No worries if your order is headed somewhere only deliverable by USPS; our system will automatically route your shipping with them.
In Canada, we ship via DHL and the final delivery (as in, the one to you) will be made either by Canada Post or a local courier. Sorry Squad, we don’t ship to Québec currently.
Standard ground shipping in the US takes between 4–10 days to arrive on average.
Canada orders take about 4–14 days to arrive. Unfortunately, we can’t offer expedited shipping to Canadian addresses.
Keep an eye on your email for shipping confirmations and tracking info from us.
Return your reusables?! All kidding aside, just go to our returns portal and we’ll send you a free shipping label for returns within 30 days. During the holiday season (November and December), we offer free returns up to 60 days. Returns will be processed and refunded once received back to our warehouse.
All items eligible for returns unless marked as final sale. Any shipping charges from the original order will not be refunded. Refund is subject to confirmation of returned product received and processed at our warehouse.
No matter what, please let us know your thoughts by reaching out.
Our vision is to create healthy oceans. To that effect, we try to reduce our footprint in lots of ways, including by shipping without extra wrapping and materials. If you need care instructions, here’s a digital version.
All orders are always new and unused.
Nope! We’re covering those. Any applicable fees or taxes will be applied at checkout, so you’ll have full visibility.
We knew this was coming. Unfortunately, Québec law requires us to have French translations on our site and in all accompanying materials to ship there. Hopefully, we can do this one day.
Oui! We hope to do that sometime in the future!
USE & CARE
No, please don’t do this! Turning our bags and bowls inside out can damage the integrity of the seal and lead to tears. Instead, place them upside down with the seal open on a drying rack.
You bet. All Stasher reusables are safe for cooking up to 425°F (218.33°C) in the oven, microwave, and sous vide. Plus, they’re safe to store in the freezer. Just keep these safety tips in mind:
- Always keep the seal partially open when cooking in the oven or microwave.
- Put your bags and bowls on a baking sheet when cooking in the oven.
- Use tongs or gloves when handling a hot Stasher reusable; even better, cool before handling.
Here are some more general cooking tips!
Breathe. It’ll be okay. You can find tips for caring for our bags and bowls on our blog, but here’s a TLDR:
For stains: Set your reusable in sunlight for a few hours to naturally “bleach.”
For smells: Soak in a 50/50 warm water and vinegar bath for several hours or bake your reusables (yes, really) in the oven at 350°F for 8–10 minutes.
For tackiness: Coat in a 6:2 ratio potion of baking soda and water, let sit for an hour, and rinse.
Use a bottle brush to clean out the corners of your reusable — and give it a good scrub! Doing this after every use will prevent mold in the future. Then, sanitize in boiling water or a 50/50 water and vinegar bath.
For us, being sustainable means making products that help anyone reduce plastic and, most importantly, keep it out of our oceans. It’s not about being perfect, but rather thinking critically about single-use products. We’re a community dedicated to doing better by taking small steps toward eliminating plastic waste.
Our ocean is the foundation of the planet’s health. From climate change to microplastic pollution in our food system, disposable waste in the ocean impacts life all over the planet.
At Stasher, we define “clean” in a few different ways. From a materials perspective, our products are free of unwanted things like lead, latex, BPA, BPS, or other phthalates. Our bags and bowls can be safely heated and store everything from baby food to makeup and toiletries, then cleaned for repeated use.
From a functionality perspective, our products are made to last and won’t degrade over time, plus can be recycled through our partnership with TerraCycle.
Yes! We strive to be as waste-free as possible, so all orders from stasherbag.com arrive without packaging. Plus, our packaging is 70% post-consumer recycled material. You’ll also find our products in retail locations with minimal packaging — it’s designed to be fully recyclable. Need care instructions when gifting? Here’s a digital version you can print.
Along with striving toward a waste-free world in our product development, we support nonprofits working on the ground via our Stasher Gives program. To date, we’ve given more than $1.3 million to nonprofit partners working to protect our planet!
We also prioritize eco-purpose outings in our corporate office (like company beach cleanups!) and utilize TerraCycle in our office to reduce waste (like from everyone’s snacking).
There’s always room for improvement, though — and we’re still learning. Currently, we’re auditing our supply chain and distribution process to pinpoint ways in which we can further reduce carbon emissions. This is a key part of our sustainability goals, and we can’t wait to share what we find!
Stasher donates a portion of sales each year to nonprofits working to protect our planet and ocean, such as the Surfrider Foundation.
MATERIALS & SOURCING
Stasher reusables come in a variety of sizes to meet many needs. We’re always looking to expand our collection! Check out oursize chart to compare all sizes.
For our bags, we offer 9 sizes:
- Pocket (holds 4 fl oz)
- Snack (holds 12 fl oz)
- Go Bag (holds 18 fl oz)
- Sandwich (holds 28 fl oz)
- Quart (holds 40 fl oz)
- Stand-Up Mini (holds 28 fl oz)
- Stand-Up Mid (holds 56 fl oz)
- Stand-Up Mega (holds 104 fl oz)
For our bowls, we offer 5 sizes:
We’re always working toward more product innovation. At Stasher, our mission is to create products that inspire everyone to reduce plastic waste — meaning we’re constantly looking for innovation, materials, and alternatives that help us achieve that goal while giving our Squad versatile and simple solutions to their everyday needs.
Though both Stand-Up bags and bowls have flat bottoms and feature our signature Pinch-Loc seal, there are key differences. Stand-Up bags are built with bulk storage and easy cooking in mind; bowls are slightly sturdier with a wide mouth opening (that stays sealed when you need it and open when you want it) and an easy-pour design for filling with liquids or dressings.
Silicone is a synthetic material made from a combination of silica (sand) and oxygen, typically used for houseware, sealants, and medical devices. One of the largest benefits to silicone is that it can safely endure high heat without changing form or releasing harmful chemicals.
Stasher reusables are made with premium food-grade silicone, which is one of the highest quality tiers, and deemed safe for food use by the FDA as well as meeting the EU food safety certification. It’s cured to create a stable, versatile product that you can put in the oven (up to 425°F), freezer, microwave, and dishwasher. All our products are free of lead, latex, BPA, BPS, or other phthalates. You can read more here.
Though general plastic and silicone are both man-made polymers (a molecule made by combining other, smaller molecules), that’s really where the similarities end. Most plastic can’t be heated or repeatedly reused whereas silicone is made with that flexibility in mind — and it won’t degrade.
Because our products can be reused for years to come — and for a variety of purposes — they effectively help reduce the need for single-use plastics. You can read more here.
We suggest contacting your medical professional when you’re worried about using any new material.
All colorants and dyes used in our products are food-safe and pass testing requirements set by the FDA, as well as those in Canada, Europe, and other countries.
Stasher products are designed in Emeryville, California and manufactured responsibly in China. We have a longstanding relationship with our factory team, who prioritize responsible production and worker safety.
The manufacturing team is committed to making safe, high-quality products and works with many reputable brands, particularly in the creation of silicone products for infants.
Our manufacturing facility has received the SA8000 standard certification,the world’s leading social certification program. It provides a holistic framework based on internationally recognized standards of decent work, including the Universal Declaration of Human Rights, ILO conventions, and national laws. Auditing is a part of this certification and occurs on an annual basis to ensure that our facility remains compliant.
Living wage is a component of our SA8000 certification, so our facility must provide it. Additionally, the Global Living Wage Coalition and the Anker Living Wage Research Institute are partners in overseeing this certification with SAI. Learn more about it here.
Food-grade silicone – no matter where it’s manufactured – must meet certain standards set by the FDA to be legally sold in the United States. Stasher products are made with platinum, food-grade silicone and meet safety standards for food products from the FDA and EU regulators.
Sigh, we get it. Stasher bags and bowls are an investment, and we want to ensure they’re as available as possible while delivering high-quality design. That means you may see a higher price tag when compared to disposable plastic bags.
But single-use plastic isn’t cheap. Over time, the cost adds up since it can’t be reused; you must purchase again and again. Think about it — you’re throwing away money every time you toss a plastic bag you bought in the trash. Just one Stasher bag replaces 260 single-use plastic bags per year and fulfills so many household needs beyond storage, saving you money in the long run.
ACCOUNT & PARTNERSHIPS
Lots. If you’re a US Squad member, check out our store locator to find a retailer near you. You likely can find us in your local Target, Whole Foods Market, and even your neighborhood specialty store.
For other international markets, you can reach out to us at email@example.com to find your closest retailer.
We recommend only purchasing Stasher reusables from a licensed retailer (like Target or Whole Foods Market) or from our Amazon storefront to ensure you’re getting a genuine product. Only then can we guarantee you’re receiving a premium reusable made from food-grade silicone featuring our patented Pinch-Loc®️ seal.
That’s a solid yes to both. We’re always happy to discuss custom or bulk orders, especially for our retailers. Reach out to us via the contact form or email firstname.lastname@example.org and let’s work something out.
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